Overview
We offer a diverse range of candles, including:
• Roman Candles: Inspired by classical designs, these candles bring a touch of ancient elegance to your home.
• Dessert Candles: Handcrafted to resemble delectable French desserts, these candles are both visually appealing and aromatic.
• Funny Candles: Designed with whimsical shapes and themes to add a playful ambiance to any room.
• Candle Warmers: Safe and stylish devices to warm your candles without an open flame.
• Big Candles: Large-sized candles that provide extended burn times and make a bold statement in your decor.
Yes, our candles are made from high-quality, natural ingredients to ensure a clean and long-lasting burn. We prioritize sustainability and environmental responsibility in our sourcing and production processes.
Glisova’s candles stand out for several reasons:
◦ Handcrafted with a Parisian Touch: Each candle is exquisitely handcrafted, reflecting a dedication to artistry and quality inspired by Parisian craftsmanship.
◦ Natural and Eco-Friendly: Made with 100% natural soy wax, ensuring a clean, smokeless burn that is both environmentally friendly and non-toxic.
◦ Vegan and Cruelty-Free: Glisova prioritizes ethical production, ensuring their products are free from animal-derived ingredients and animal testing.
◦ Social Responsibility: The brand donates 5% of its proceeds to initiatives providing solar-powered lighting to underserved regions, combining luxury with a commitment to global sustainability.
◦ Aromatherapy Benefits: Customers praise the candles for their soothing scents, natural fragrances, and calming effects, making them ideal for relaxation and home ambiance.
These features make Glisova’s candles not just a product but a statement of quality, ethics, and social impact.
Glisova offers a range of candles with refreshing natural fragrances designed for aromatherapy. While specific scent names may vary by product, their candles are crafted to provide calming and soothing aromas.
How to Place Order?
To purchase products from our website:
1. Browse our product collections and add desired items to your shopping cart.
2. Click on the shopping cart icon to review your selected items.
3. Click the “Checkout” button, then fill in your shipping information and choose a delivery method.
4. Select a payment method and complete the payment process.
5. You will receive a confirmation email containing your order details and tracking information.
For assistance, please contact our customer service team at marketing@glisova.com.
No, you can place an order as a guest. However, creating an account allows you to easily view your order history and track your order status.
Once an order is submitted, we begin processing it immediately, so modifications or cancellations cannot be guaranteed. If you need to change or cancel your order, please contact our customer service team as soon as possible, and we will do our best to assist you.
Yes, we offer international shipping to various countries. Shipping fees and delivery times vary based on location. For detailed information, please refer to our Shipping and Handling policy on our website.
After placing an order, you’ll receive a confirmation email with tracking information. You can also use the “Order Tracking” feature on our website to monitor your shipment’s status.
Payments Methods
We accept the following payment methods:
• Major credit cards (e.g., Visa, Mastercard, American Express)
• Apple Pay
• PayPal
Yes, we use the latest encryption technology to ensure the security of all transaction information.
After you complete your order and confirm the payment, the amount will be immediately deducted from your account.
Exchanges & Returns
We want you to be satisfied with your purchase. If you are not, you can request a return within 15 days of receiving the product. Returned items must be unused and in their original packaging.
To request a return or exchange:
1. Contact the Glisova® customer service team, providing your order number and reason for return.
2. Our team will guide you through the return process and provide the return address.
3. Send the unused product along with its original packaging to the specified address.
4. Once we receive the returned item and confirm it meets the return conditions, we will process your refund or exchange within 5 to 10 business days.
If the return is due to a product defect or an error on our part, we will cover the return shipping costs. For returns due to other reasons, the customer is responsible for the shipping fees.
After we receive the returned item and confirm it meets the return conditions, refunds will be processed within 5 to 10 business days. The funds will be returned to your original payment method, and the exact time for the funds to appear in your account may vary depending on your bank’s processing time.
Mission and Responsibility
For any questions or assistance, reach out to us via email at marketing@glisova.com or use the “Contact Us” form on our website. Our customer service team is dedicated to providing prompt and helpful responses.
Yes, our “Light for Light” mission dedicates 5% of proceeds from every candle purchased to providing solar-powered lighting to underserved regions. We believe in illuminating lives beyond our products
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Yes, Glisova’s products are designed with safety and sustainability in mind:
◦ Natural Soy Wax: Ensures a clean, smokeless burn that is non-toxic and environmentally friendly.
◦ Vegan and Cruelty-Free: Free from animal-derived ingredients and animal testing, making them suitable for ethically conscious consumers.
◦ Aromatherapy Focus: The candles are crafted to provide a safe and pleasant aromatic experience without harmful additives.
These attributes make Glisova’s products a safe choice for both users and the environment.